Terms and conditions
In accordance with article L. 221-28 paragraph 12 of the French Consumer Code, we remind you that you do not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code (since these are contracts for the provision of accommodation services that must be provided on a specific date or period). Without prejudice to the foregoing provisions and depending on the reservation methods selected by the Customer, a cancellation option for the various commercial rates available may be provided. In this case, please refer to the provisions of the cancellation policies per offer indicated in the order process under the heading "Rate Codes".
GUARANTEE/DEPOSIT: All reservations must be guaranteed to one of the following major credit cards: American Express, Master or Visa cards.
NO-SHOW/CANCELLATION: Cancellation policy varies according to the different commercial rate offers and is indicated in the order process under the heading "Rate Codes". In case of no-show or cancellation after the time limit indicated in the different commercial rate offers, one night will be charged by the hotel as a late cancellation fee.
ADVANCE PURCHASE/NON-REFUNDABLE RATES - Rules & Restrictions: Payments for bookings at Advance Purchase/Non-Refundable rates are not refundable and bookings may not be modified.
ADVANCE PURCHASE/NON REFUNDABLE RATE: Full payment in advance required. Your credit card will be charged immediately for entire stay. Policies regarding changes to Advance Purchase/Non Refundable reservations may vary. Reservations made through certain third party websites and travel agents may not be eligible for changes or refunds. No refunds for changes, cancellation or non-arrival on check-in date. Charges cannot be applied to other stays, services or merchandise. No prices or hotel availability are guaranteed until full payment is received. Even after full payment has been received, we reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with the payment for this reservation. Early departure/cancellation: If you depart early or you cancel or fail to honour this reservation for any reason, you will not receive any credit or refund. Extensions will require a new reservation for the additional date(s), subject to availability and prevailing rates, and the existing rate shall not always apply. Other restrictions: This rate is not combinable with any other offers and promotions and is not available to groups (more than 5 rooms). This rate is non-commissionable. If you fail to arrive at the hotel on the scheduled arrival date, your reservation will be cancelled and you will not receive any refund or credit. Check-in 3 PM Check-out 12 AM Breakfast from 7 AM to 11 AM
CONTACT/ PERSONAL DATA: The telephone number collected in the form "Contact and access" and "Contact and payment details" will not be used in a commercial approach. Indeed, the information collected on these forms regarding you are the subject of a treatment intended exclusively for the treatment of your request. The duration of conservation of the data is of 3 years. You have a right of access, rectification, portability, deletion of these or a limitation of treatment. You can be opposed to the processing of your data and have the right to withdraw your consent at any time by contacting us directly. You have the right to lodge a complaint with a supervisory authority if you consider that this processing of personal data does not comply with the legal requirements in force. Without prejudice to the foregoing provisions, we remind you that you have the right to register on the list of opposition to telephone solicitation.
GENERAL GROUP SALES CONDITIONS
Effective December 15, 2021
These General Terms and Conditions apply to (i) group bookings of more than five (5) rooms (group bookings) or to the reservation of hotel spaces as part of the realization of events or to the reservation of hotel spaces as part of the realization of events combined with the reservation of rooms (the reservation events) hereinafter together the («Reservation»).
Any so-called Group reservation (more than five rooms) without signature of this contract will be considered obsolete. Requests should be sent to firstname.lastname@example.org
Conditions for Booking
The Customer chooses among the various services offered.
The Client is solely responsible for the choice of services and their suitability for its needs, so that the responsibility of the Company and the Institutions cannot be sought in this regard.
The Client returns this document with the words "good for agreement".
The Booking is confirmed by the receipt of the returned document with the mention «voucher for agreement» and the payment of a deposit of 100% of the final price.
Any confirmed and paid booking is final and cannot be reviewed or cancelled.
The prices are those in force on the day of the order. They are denominated in euros and calculated excluding taxes. Consequently, they will be increased by the VAT rate.
In case of postponement of the Reservation for any reason, a tariff revision may be applied.
The payment of the Services is made:
• by cheque;
• by credit card;
• by transfer to the Company’s account, the details of which are attached hereto.
The advance payments are as follows:
• 100% of the price of the services is paid as a deposit at the time of delivery of this document accompanied by the mention "bon pour accord".
In the event of total default at maturity, the Customer shall pay to the Company a late payment penalty equal to three times the legal interest rate.
The legal interest rate used is the one in force on the day of payment of the Reservation balance.
Reservation Cancellation Policy
In case of interruption or cancellation of the stay/ event, the entire Booking Price will be cashed without right to refund or any credit or exchange for the Customer.
The liability of the Company may not be implemented if the non-performance or delay in the performance of any of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.
Court of competent jurisdiction
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
In the absence of an amicable resolution, the dispute will be brought before the Courts of the Court of Appeal of Paris.